Part Time Customer Service Representative
$500 Sign On Bonus
$500.00 Sign-On Bonus
| DEPARTMENT: | Deposit Operations |
| LOCATION: | Princeton, Indiana |
| CLASSIFICATION: | Non - Exempt |
| REPORTS TO: | Banking Center Manager |
| SUPERVISES: | No supervisory responsibilities |
| JOB SUMMARY: | Provides exceptional customer service and maintains a customer focused culture. |
| MAJOR DUTIES & RESPONSIBILITIES: | |
| Is responsible for comprehensive, prompt and efficient customer transactions. Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records. | |
| Balances cash drawer and compares totals to computer-generated sheet. Reports any discrepancies to the supervisor immediately. | |
| Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services. | |
| Promotes and explains financial institution services and products based on customer’s needs, within compliance of financial institutions standards. | |
| Identifies cross-sell opportunities and refers customer to appropriate sales member. | |
| Assists in the night depository function. | |
| Ensures deposit area is properly stocked with forms, supplies, etc. | |
| Performs Branch Capture of transactions. | |
| Continually increases product and service knowledge, to meet customer demands. | |
| Makes product and service recommendations to Banking Center Managers. | |
| Responsible for complying with all financial institutions policies and procedures. | |
| Actively achieves individual sales, referral, operational, and community involvement goals. | |
| Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc… | |
| Performs other duties as assigned. | |
| EDUCATION & EXPERIENCE: | |
| High school diploma or equivalent. | |
| Two or more years of personal banker experience (including completion of in-house training) | |
| Proven ability to cross-sell, perform new account activities, and/or other higher-level activities (ATM, EFT, etc…) | |
| Good interpersonal communication, organizational, mathematical and computer skills. | |
EOE, including disability/vets
Additional Info
Job Type : Part-time
Education Level : High School
Powered By GrowthZone