Fundamentals of Facility Management

Description

This interactive program facility managers the core skills needed to run safe, efficient, and cost‑effective facilities. Participants learn practical strategies through real‑world examples, group activities, and an applied action‑plan project. No prior facility management experience is required.

Upon completing this 12-hour program, participants will:

• Understand the core responsibilities of a facility manager and how they support organizational success
• Prioritize safety, security, and emergency preparedness in daily operations
• Build effective teams, coordinate across departments, and manage vendors and contracts
• Improve operational efficiency through process flow, maintenance strategies, and cost‑control practices
• Recognize how AI and modern FM software enhance decision‑making and future‑ready operations

Session 1: Core Responsibilities of the Facility Manager

• Safety, security & emergency readiness
• Customer satisfaction
• Team building & cross‑department collaboration
• Using data & business metrics
• Start your Personal FM Action Plan

Session 2: Operational Efficiency

• Process flow & floor plan optimization
• Inventory control
• Vendor & contract management
• When to outsource
• Budgeting & cost control
• Capital project cost/benefit analysis

Session 3: Continuous Improvement

• Corrective actions & contingency planning
• Preventive & predictive maintenance
• The expanding role of AI in facility management
• Complete your FM Action Plan